Technology
Engagementup
Advocacyup
Now leads on both engagement and advocacy, with a 7.8 Engagement Index and +31 eNPS.
Housing Associations
Engagementsteady
Advocacydown
Still one of the benchmark's strongest sectors, though advocacy dipped this quarter, with eNPS easing from +35 to +30.
Health
Engagementsteady
Advocacyup
Holding a strong 7.5 Engagement Index, with eNPS edging up to +20.
Entertainment & Recreation
Engagementsteady
Advocacyup
Strong advocacy at +24, alongside a healthy Engagement Index of 7.4.
Government
Engagementsteady
Advocacysteady
Continues to face the biggest challenge, with 6.4 Engagement Index, -17 eNPS and a 16% response rate.